Professional Experience

University of Birmingham, UK. (http://www.bham.ac.uk )

Current Position: Centre Manager, Centre for Learning, Innovation & Collaboration (CLIC) (http://www.clic.bham.ac.uk ), October 2005  –  Current

• Responsible for all operational and budgetary matters within CLIC.
• Line management and supervision responsibility for the CLIC staff. 
• Responsible for the redesign of the technological innovations and systems within CLIC.
• Responsible for the management and support of the Gisbert Kapp Building wireless LAN, prior to the implementation of UOB WLAN.
• Responsible for preparing and maintaining budgets for systems operations in CLIC. Deputising for the centre’s Director in all matters, when required. Proposing and implementing strategic policies.
• Successfully relocated the centre to a new temporary location and returning after 6 months, whilst maintaining the provision of all the core services and systems, including 20 servers.
• Responsible for development of the new AMX systems control and command software, automating the video conferencing studio.
• Design and development of database-driven web applications for CLIC members.

Position: CETADL Systems Developer, Centre for Educational Technology and Distance Learning(CETADL), March 2005  –  September 2005

• Responsible for the proposal, installation, management and support of all IT-related systems in CETADL including all servers, workstations and portable computing devices.
• Development of bespoke web and Sharepoint applications for CETADL members in support of their projects with CETADL.
• Developed and deployed an online user registration and administration system for the Gisbert Kapp Building wireless LAN.
• Propose, specify and purchase new IT and AV equipment for CETADL.
• Responsible for reprogramming and maintaining the centre’s AMX automation and control systems for video conferencing, cameras, audio systems and projectors.

Position: Technical Development Manager, Interactive Logbook Project, Centre for Educational Technology and Distance Learning (CETADL), September 2004 –  March 2005

• Responsible for design, development and quality assurance on the JISC funded Interactive Logbook Project in CETADL (http://www.il.bham.ac.uk ), as part of a 4-person team. The project was showcased by JISC.
• Technologies used: MS Sharepoint, MS SQL Server, MS Visual SourceSafe, Fedora Linux, MS .Net Framework, C#, NUnit, NDoc, CVS, SourceForge, Tablet PCs, XML.

Position: IT Systems Manager(EdTech Research Group)/Computer Officer, School of Engineering, August 2003 – September 2004

• Provided computer and network support for the research, undergraduate and postgraduate teaching of the Educational Technology Research Group.
• Proposed, installed, and managed new computer, wireless and fixed network services and technology for the EdTech Research Group and the Engineering School.
• Design, implementation, management and support of network infrastructure, servers, workstations, operating systems, applications and new systems software development, as part of the School IT Team.
• Supervision of School Computing Support Staff.
• Provided technical advice and consultation to Engineering staff and students.
• Responsible for the design, implementation and management of the firewall for the Gisbert Kapp building wireless LAN.
• Responsible for setup and management of the CETADL portal http://portal.cetadl.bham.ac.uk/ based on Microsoft Windows Sharepoint Services.
• Co-designed and co-developed the CAERUS system, http://www.caerus.bham.ac.uk , a GPS-powered location sensitive, interactive multimedia guide running on Windows CE, funded by Microsoft and Birmingham City Council, as part of a 2-person team. The system is currently in use at the Hamshall Environmental Study Centre (http://www.hamshall.bham.org.uk ).
• Responsible for the design, development and administration of the EdTech/CETADL online equipment inventory system.
• Set up and deployed the Engineering Oracle Database Server.
• Set up and deployed the Engineering IT Support Portal (http://engitsupport.bham.ac.uk).
• Specified and deployed Web filtering systems to protect Engineering lab PCs from inappropriate use.

OpenLink Software Ltd., UK/US. (http://www.openlinksw.com )

This is a privately owned "Software 500" company developing class-leading Universal Data Access, XML and critical Internet and E-Business Infrastructure technology.

Position: General Manager (Asia), 1999 – 2003

• Responsible for writing the business plan, setting up and establishing OpenLink Software's corporate and brand presence in East Asia. My role included finding and establishing a site; finding and recruiting the skills required; marketing; sales; logistics; liaising with OpenLink's corporate headquarters in the US; P&L responsibilities and other duties.
• Significant Asian corporate clients attracted include Compaq Taiwan, Prudential Malaysia, Celcom, CSA(M), Lucent, Smartone (HK), Hong Kong Telecom, Courtaulds (Indonesia), Peregrine and Fuji-Xerox (Philippines).
• Established and managed an Asian development centre with a team of software developers for product development as part of OpenLink’s global development network, participating in core product development for the Group, as well as specialising in the localisation of existing products for the Chinese, Korean and Japanese language markets.
• Successfully project managed the localization of OpenLink UDA product range and Virtuoso Universal Server and the development of the OpenLink Enterprise Portal Server product with the Asian Development Team.
• Technologies developed: XML, XSLT, Web services (WSDL, UDDI, SOAP), XML-Datagrams, XML-RPC, RSS, Wireless (WAP/WML), Mail services (SMTP/POP3), WebDAV, DHTML, SQL, NNTP, and distributed database replication and synchronization.
• Portal server product contained the following features: workgroup content and document sharing and workflow management, content publishing via Weblogs, RSS, and dynamic self-managed, auto-publishing websites, workgroup discussion forums, instant messaging and web mail, events and task scheduling.
• Unique implementation feature: entire application logic embedded within DBMS as SQL procedures and triggers. Application presentation layer designed in XML and transformed dynamically via XSLT to HTML, WML and other formats.

Position: Group Research & Development Manager, 1997 – 1999

• Formulated overall product development strategies for the company, particularly in the areas of Unicode capabilities and multi-threading abilities for the Universal Data Access (UDA) products. 
  Formulated the protocol-adapter strategy for the Virtuoso database product to transform the RDBMS into a multi-protocol Universal Server.
•  Coordinated and managed a diverse team of developers located across UK, USA, Holland, Hungary, Bulgaria, Finland and Russia, all working on a single, synchronized, set of source code for the entire product set, operating on multiple OS platforms and multiple DBMS.
• Designed and developed OLE-DB and award-winning Pure Java JDBC components of the Multi-tier Data Access Connectivity and Virtuoso products as Lead Developer.
• Coordinated with Seagate Software to successfully integrate OpenLink UDA components into customised Crystal Info solution for UK Customs & Excise.
• Designed and developed a proposed reference implementation of the draft JDBC 2 specifications for submission to JavaSoft/Sun.
• Successfully ported the JDBC client to the Windows CE platform.
• Project managed several UDA product lifecycles from project initiation to product release.
• Led the development of several in-house MIS solutions using Apache/Tomcat, Oracle Webforms, ASP.NET, JSP and related technologies.
• Responsible for Quality Assurance of all UDA products, ensuring that they interoperate seamlessly  with industry standard BI, OLAP, ERP, Data-warehousing, and other mission-critical systems, as well as all the leading DBMS systems such as Oracle, DB2, Informix, SQL Server, Sybase, Ingres and Progress.
• Founded the iODBC portal. (http://www.iodbc.org )

Position: Senior Consultant, 1996 – 1997

• Joined OpenLink Software UDA Development Team in UK, developing ODBC, UDBC, OLE-DB and JDBC products across a matrix of operating systems (Windows, MacOS, OS/2 and all mainstream UNIX variants), and all major DBMS products (Oracle, DB/2, MS SQLServer, Sybase, Informix, Progress, etc).
• Part of the backline support team.
• Responsible for the design/development of the data access diagnostic product OpenLink ODBC Scan.
• Responsible for Windows CE and Palm OS software development.

University of Wolverhampton, UK

Position: Lecturer in Computing, 1989 – 1996

• Delivered a range of undergraduate and postgraduate courses on Computing, Electronics, Mechatronics and Control Systems.
• Supervised on average three to five undergraduate and postgraduate student projects each year.
• Developed and published a public domain multi-threading library (MicroThread V2.5) for MS-DOS in Borland C/C++ whilst lecturing operating systems programming modules.
• Developed a C-based interpreted scripting language for embedding within Windows applications.
• Developed a knowledge-base design system for multivariable control system and a “MATLAB”-style mathematical symbolic manipulation language (CBSL) for investigating discrete linear systems.
• Published and presented over 25 journal and conference papers on Ph.D. research area.

Informatics Open Learning Services, Malaysia

Position: Part-time Lecturer, 2002 - 2003

• Delivered lectures on “Strategic Business Analysis” and “Principles of Enquiry” modules on the distance-learning MSc in Strategic Business in IT course from the University of Portsmouth, UK, conducted in Malaysia by Informatics Open Learning Services.

thetings.com, Ltd, Malaysia.

Position: IT Director, 2000 – 2003

• Responsible for all IT strategies. This was a IT company specialising in Web development, hosting and email systems.

Nacome Software, London.

Position: Partner, 1990 – 1992

• Responsible for all technical strategies. This was a software publishing and distribution business.

InfoComm (UK) Ltd, London.

Position: Technical Director, 1988 – 1989

• Responsible for the development of the company's core CRM products. This was a software company specialising in CRM systems targeted at investor relations and public relations companies.

Academic Qualifications

• B.Sc.(Hons) Computer Science & Electronic Engineering, University of Birmingham, 1986
• Post-Graduate Diploma in Business Administration, University of Birmingham Business School, 1987
• M.Sc.(Eng) in Control Systems. University of Sheffield, UK. 1989
• Ph.D. Knowledge-based Multivariable Control Systems Design, University of Wolverhampton, (Unfinished)

Professional Status and Memberships

• Chartered IT Professional (CITP)
• Member of the British Computer Society
• Fellow of the Institution of Analysts and Programmers

Jeffrey Ting Jeffrey Ting on Facebook Jeffrey Ting on Spock Jeffrey Ting on Plaxo Jeffrey Ting on Spoke Jeffrey Ting on LinkedIn

• Gough N.E., Dimirovsky G.M., Ting I.H., A Survey of the Characteristic Pattern Approach to Computer-Aided Analysis and Design of Discrete Control Systems. Proc. ETAI '89, Ohrid, September 1989.
• Dimirovsky G.M., & Deskov V., Ting I.H., Minimal realisation of a class of discrete multivariable systems based on dyadic characteristic weighting patterns. Proc. MANU Scientific Conf., Macedonian Academy, Skopje, 1990.
• Sadaoui N., Gough N. & Gough A.L., Ting I.H., Singular Characteristic Patterns and Neuronal Control Mechanisms. Proc. 9th IASTED Conf. on Modelling, Identification & Control, Innsbruck, 1990.
• Sadaoui N., Gough N.E., & Dimirovski G.M., Ting I.H., A Portable Software Language for the Simulation of Discrete Multivariable Control Systems Based on Convolution Algebra. Proc. UKSC '90 Computer Simulation Conf., Sussex, Nov. 1990.
• Gough N.E., Dimirovsky G.M. & Sadaoui N., Ting I.H., Robust Multivariable Control of a Reheat Furnace Based on Characteristic Patterns. Proc. AMST '90 Conf. on Advance Multivariable Systems, Bradford University, 1990.
• Dimirovski G.M., Gough, N.E., Percinkova B., Deskov V., Iliev O., Joskowski D., Ting I.H., Personal Computer CADCS environment for hierarchical controls on interconnect systems. Proc. CADSC '91 5th IFAC/IMACS Int. Symp. on CAD in Control Systems, Swansea, 1991.
• Gough N.E., Dimirovski G.M., & Sadaoui N., Ting I.H., CAD of Discrete Multivariable Control systems Using Singular Characteristic Patterns. CADSC '91 5th IFAC/IMACS Int. Symp. on CAD in Control Systems, Swansea, 1991.
• Gough N.E., Dimirovski G.M., Janusevski, Henry R.M., Zakeri, Ting I.H., Dual Criteria Digital Optimal Control of Continuous slab Casting.. ICSE'91 8th International Conference on Systems Engineering, Coventry, 1991.
• Gough N.E., Dimirovski G.M. & Deskov V.P., Ting I.H., Design of a Reheat Furnace Multivariable Control System using the Characteristic Pattern Methodology. ICSE'91 8th International Conference on Systems Engineering, Coventry, 1991.
• Gough N.E., Sadaoui N. & Dimirovski G.M., Ting I.H., A survey of knowledge-based systems in control. 2nd Symp. on Personal Computers in Control, Warren Spring, 1990.
• Gough N.E., & Sadaoui N., Ting I.H., Use of Expert Systems in Industrial Control., Proc. Symp. on Design, Analysis and Simulation, Dahran, May 1990.
• Ting I.H., Gough N.E., Dimirovski G.M. & Deskov V.P., The Application of the Characteristic Pattern Methodology to the design of a Reheat Furnace Multivariable Control System. Journal of Systems and Control, Institution of Mechanical Engineers Jan. 1992.
• Gough, N.E., Dimirovski, G.M., and Deskov, V.P., Ting, I.H., Minimal relaization of a class of discrete multivariable systems based on characteristic patterns, Proc. IFAC Conf. on Mutual Impact of Computing Power on Control Theory, Prague, 1992
• Sadaoui N., Gough N.E., and Dimirovski G.M., Ting I.H., Expert-system-assisted open-learning in control, Proc. IFAC 12th World Congress, Sydney 18-23 July 1993, 6, 535-538.
• Ting I.H. and Gough N.E. "Decentralized control in multivariable convolution systems", Proc. IFAC 12th World Congress, Sydney 18-23 July 1993, 2, 219-222.
• Dimirovski G.M., Ivanovski M., Gjorsoski J., Hadzi-Nicev N., Iliev O.L., Deskov V.P., Gough N.E., Ting I.H. and Sadaoui N. "Design and implementation of an automated industrial electrical furnace", Proc. IFAC 12th World Congress, Sydney 18-23 July 1993, 6, 285-288.
• Ting I.H., Gough N.E., Dimirovski G.M. and Kolemishevska-Gugulovska T.D. "WCBSL - Windows convolution-based simulation language for process control", Proc. ESS'94 European Simulation Symposium, Istanbul, 9-12 Oct. 1994
• Gough, N.E., Ik H. Ting, Mile Stankovski, and Georgi M. Dimirovski (1995), A Comparative Study of Decentralised and Multivariable Control System Design for a Pipe Reheating Furnace using WCBSL, Proc. IChemE 4th Conference on Advances in Process Control, York, 27-28 September 1995
• Gough, N.E., Ting, I.H., Dimirovski, G.M. and Iliev, O. (1995) Simulation of Characteristic Delays in Multivariable Control Systems Using Windows Convolution-Based Simulation Language, Proc. EUROSIM Congress '95, Vienna, 11-15 Sept.
• Stankovski, M., Gough, N.E., Dimirovski, G.M. and Ting, I.H. (1995) Modelling, simulation and control system design for a pipe reheating furnace, in M.Hajdjiinski, K.Bojanov & I.Kalaykov (Eds.) Proc. Automatics & Informatics 95 (Selected Papers), pp.76-83, National Union for Automatics & Informatics in Bulgaria and Technical University of Sofia.
• Gough, N.E., Ting, I.H., Dimirovski, G.M. and Iliev, O. (1996) Modelling of Characteristic Delays in Multivariable Control Systems Using Windows Convolution-Based Simulation Language, Mathematical Modelling of Systems Journal, 2, 2, 85-100
• Gough, N.E., Ting, I.H., Dimirovski, G.M. and Iliev, O. (1996) Multivariable control studies in the time-domain using WCBSL, Proc. IFAC'96 Congress, San Franciso.
• Norman E. Gough, Jukka Lieslehto, & Ik H. Ting (1997) Discrete MIMO Control System Design Using WCBSL Based on a Two-Step SISO Method, Report. AC-96/432, Proc. ICSE'97 12th Int. Conf. on Systems Engineering, Coventry University 9-11 September 1997
• Gough, N.E., Ting, I.H. and Mirza, M.J. (1998) Recent developments in Windows Convolution Based Simulation Language (WCBSL) and its applications, Proc. Application of Multivariable System Techniques AMST'98, Univesity of Bradford, 7-8 April 1998, R. Whalley & M. Ebrahimi, Eds., pp 171-180 (ISBN 1 86058 128 5)
• M. J. Stankovski, G. M. Dimirovski, N. E. Gough, I. H. Ting and K. T. K. Kolemisevska, Identification and Digital Control System Design for 20 MW Gas-Fired Pipe Heating Furnace, Proc. CONTROL'98, University of Coimbra, Portugal, 1998.
• Dimirovski, G.M., A. Dourada, N.E. Gough, B. Ribeiro, M. J. Stankowski, I.H. Ting, E. Tulunay, On learning control in industrial furnaces and boilers, Proc. 15th IEEE Int. Symp. On Intelligent Control (ISIC 2000), Patras, Greece, July 2000, Paper MB5-1, 67-72, ISBN 0-7803-6491-0.
• Ting, J., Sharples, M. & Williams, B. (2004) Getting Started Guide to Wireless Networks. University of Birmingham/Microsoft.
• Corlett, D., Chan, T., Ting, J., Westmancott, O., Sharples, M. (2005). Interactive Logbook: a personal, mobile learning environment. Proceedings of HCI International 2005, 22-27 July 2005, Las Vegas, Nevada, USA.
• Naismith, L., Ting, J. and Sharples, M. (2005).  CAERUS: A context aware educational resource system for outdoor sites.  CAL ’05 Virtual Learning 4-6 April, University of Bristol, UK.